Careers · Customer · Full-time

Customer success manager

Run the two-week study with new Business and Education accounts and turn the readout into expansion.

Open in North America, Brazil, Europe. All roles

What success looks like

Studies completed on time with a readout
Net retention of your accounts
Time to first value for new seats

What we are looking for

Has onboarded customers to software and been measured on retention
Numerate; comfortable with medians and rework rates
Patient with people, impatient with blockers

Your ten-minute task

Ask ELP GPT to help you plan the readout meeting for a pilot where results were mixed. Share the conversation link with your application.

Do it at elpgpt.com on the Free plan. When you are done, use Share on the conversation and paste the link below.

The ELP partner programme

Equity for every full-time role, a quarterly results share paid from operating cash flow, health care in every country we hire, ownership weeks and transparent bands. Read the programme; specific terms are in each written offer.

Apply for Customer success manager

ELP Ventures is an equal-opportunity employer. We do not ask for date of birth, photographs or marital status and will not use them if provided.